Confidentiality

Information We Collect

At Auckden, we prioritize your privacy and are committed to protecting your personal information. The types of information we collect depend on how you interact with our website and services. Primarily, we collect personal information that you provide directly to us, such as your name, email address, and any other details you include when you create an account, upload images, or communicate with us. This information helps us provide you with personalized services and support.

In addition to the information you provide, we also collect data automatically when you use our website. This includes details about your device, browser type, IP address, and usage patterns. We use cookies and similar tracking technologies to gather this information, which helps us understand how you use our services, improve your user experience, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

We may also collect information from third-party sources, such as social media platforms or partners who provide us with additional data to enhance our services. This third-party information is combined with the data we collect directly and automatically to create a comprehensive understanding of your needs and preferences. By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

How We Use Your Information

The information we collect is used to provide, maintain, and improve our services. This includes using your personal data to create and manage your account, process transactions, and provide customer support. By understanding your preferences and usage patterns, we can tailor our services to better meet your needs and enhance your overall experience with Auckden.

We also use your information for research and development purposes. By analyzing usage data, we can identify trends and insights that help us innovate and improve our image recognition technology. This research may involve aggregating and anonymizing your data to ensure your privacy is protected while still allowing us to gain valuable insights into our services and how they can be enhanced.

In addition to improving our services, we use your information for marketing and promotional purposes. This includes sending you updates about new features, special offers, and other relevant information about Auckden. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in the emails or by contacting our support team. We are committed to respecting your preferences and providing you with relevant and meaningful content.

Sharing Your Information

We value your privacy and only share your information in limited circumstances. Primarily, we share your data with third-party service providers who assist us in operating our website and delivering our services. These providers include hosting companies, payment processors, and customer support platforms. Each provider is carefully selected and required to comply with strict data protection standards to ensure your information remains secure.

We may also share your information with business partners and affiliates who offer complementary services or products that may interest you. These partners are subject to confidentiality agreements and are only permitted to use your data for the purposes specified in these agreements. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

In certain situations, we may be required to disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. We may also disclose your data to protect our rights, property, or safety, as well as that of our users and the public. If we undergo a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, and we will notify you of any such change in ownership or control.

Data Security

At Auckden, we take the security of your data seriously and implement a range of measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technologies to safeguard your data during transmission and storage. Additionally, we regularly review our security practices and update them as necessary to address emerging threats and vulnerabilities. Our servers are hosted in secure facilities, and access to your data is restricted to authorized personnel only.

In addition to technical safeguards, we also implement administrative and physical security measures. This includes conducting regular security training for our employees, ensuring that they understand the importance of protecting your data and are aware of best practices for maintaining security. We also conduct background checks on employees who have access to sensitive information and implement strict access controls to limit data access to only those who need it to perform their job duties.

Despite our best efforts, no method of data transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your information. We encourage you to take steps to protect your personal information, such as using strong passwords, regularly updating your software, and being cautious about sharing your data online. If you suspect any unauthorized access to your account or have any concerns about data security, please contact our support team immediately so we can take appropriate action.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This means we will keep your data for as long as you maintain an account with Auckden or as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed for these purposes, we will securely delete or anonymize it to ensure your privacy is protected.

In certain cases, we may retain your information for a longer period if it is necessary to protect our legal rights or interests. For example, we may keep data related to transactions or disputes for a longer period to comply with regulatory requirements or to defend against potential legal claims. We will ensure that any extended retention of your data is done in accordance with applicable data protection laws and regulations.

We also periodically review the data we hold and assess whether it is still necessary for the purposes for which it was collected. If we determine that certain data is no longer needed, we will take steps to securely delete or anonymize it. If you have any questions about our data retention practices or if you would like to request the deletion of your data, please contact our support team. We are committed to respecting your privacy and ensuring that your data is only retained for as long as necessary.

Your Rights and Choices

At Auckden, we believe in empowering you with control over your personal information. As such, you have certain rights and choices regarding the data we collect and how it is used. First and foremost, you have the right to access your personal information. You can request a copy of the data we hold about you, as well as information about how it is being used and with whom it is being shared. To make such a request, please contact our support team and provide the necessary details to verify your identity.

In addition to accessing your data, you also have the right to request corrections or updates to any inaccurate or incomplete information. If you believe that any of the data we hold about you is incorrect or outdated, please let us know, and we will promptly make the necessary changes. You also have the right to request the deletion of your personal information. If you no longer wish for us to hold your data, you can contact us to request its removal, subject to certain legal or contractual obligations that may require us to retain it.

Furthermore, you have the right to object to the processing of your personal data or to request restrictions on how it is used. For example, you can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting our support team. You can also manage your cookie preferences through your browser settings to control how tracking technologies are used on our website. We are committed to respecting your choices and ensuring that you have control over your personal information.

Children's Privacy

At Auckden, we are committed to protecting the privacy of children. Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete this information as soon as possible. We encourage parents and guardians to monitor their children's online activities and educate them about safe internet practices.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact our support team immediately. We will work with you to investigate the matter and take appropriate action to ensure your child's privacy is protected. We also recommend using parental control tools and supervising your child's internet usage to prevent unauthorized data collection.

In the event that our services are intended for users under 13, we will implement appropriate measures to obtain verifiable parental consent before collecting any personal information. This may include providing parents with notice of our data collection practices and obtaining their explicit permission. We are committed to complying with all applicable laws and regulations regarding children's privacy and ensuring that our practices reflect our dedication to safeguarding young users' information.

International Data Transfers

Auckden operates globally, and as such, your personal information may be transferred to and processed in countries outside of your country of residence. These countries may have different data protection laws than those in your home country. However, regardless of where your data is processed, we are committed to ensuring that your privacy is protected and that your personal information is handled in accordance with this Privacy Policy and applicable data protection laws.

When we transfer your data internationally, we take steps to ensure that appropriate safeguards are in place to protect your information. This includes using standard contractual clauses approved by relevant regulatory authorities, obtaining your consent for the transfer, or implementing other measures as required by law. By using our services, you consent to the transfer of your personal information to countries outside of your country of residence, subject to the conditions described in this Privacy Policy.

If you have any concerns about the international transfer of your data or would like more information about the safeguards we have in place, please contact our support team. We are committed to addressing your concerns and ensuring that your data is protected regardless of where it is processed. Our goal is to provide you with peace of mind and confidence in our handling of your personal information on a global scale.

Third-Party Links and Services

Our website and services may contain links to third-party websites, products, and services that are not owned or controlled by Auckden. This Privacy Policy does not apply to the practices of these third parties, and we are not responsible for the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect, use, and protect your personal information.

In some cases, our services may integrate with third-party services or use third-party tools to enhance functionality and user experience. For example, we may use third-party analytics tools to better understand how users interact with our website. These third-party services may collect information about your use of our website and services, and their privacy practices will govern the use of this information. We strive to work with reputable third parties who share our commitment to privacy, but we cannot control their actions.

If you interact with third-party services through our website, such as using social media features or accessing third-party content, any information you provide to these third parties is subject to their privacy policies. We recommend that you read the privacy policies of any third-party services you use and exercise caution when sharing your personal information. Our goal is to provide you with a secure and trustworthy experience, but we recognize that third-party services operate independently of Auckden.